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2008 Version! DMAIC Training Slides: 1,176 Slides + Instructor Notes and More for $99.95

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Readers' Choice: Top 25 Rated Six Sigma Articles

iSixSigma readers have given the following Six Sigma articles the highest ratings. To read an article, click its title.

Readers' Choice: Top 25 Rated Articles
Rank Article Score Votes
1 Building a Sound Data Collection Plan 4.69 16
2 Reduce and Optimize Hospital Noise with Six Sigma Tools 4.64 45
3 Using Lean Six Sigma to Improve Call Center Operations 4.64 104
4 RACI Diagrams for Managing Six Sigma Information 4.63 87
5 DFSS as an Enabler of Service-Oriented Architecture 4.63 38
6 Causal Loop Diagrams: Little Known Analytical Tool 4.63 198
7 A Practical Approach to the Successful Practice of 5S 4.63 488
8 The Futility of Call Center Coaching 4.63 150
9 Six Sigma Project Charter as a Vital Control Document 4.62 162
10 Cutting-Edge Methods Help Target Real Call Center Waste 4.60 348
11 Guidelines for Six Sigma Healthcare Project Selection 4.59 27
12 Fitting the Right Belts for Design for Lean Six Sigma 4.59 27
13 Nonparametric: Distribution-Free, Not Assumption-Free 4.59 88
14 Making Sense of the Two-Sample T-Test 4.59 17
15 Prioritization Matrix Is Made Easier with a Template 4.58 106
16 The Kano Analysis: Customer Needs Are Ever Changing 4.58 76
17 Avoid The Four Most Common Mistakes of Sales Process Mapping 4.58 415
18 Continuous Improvement Should Apply to DMAIC Itself 4.57 14
19 Calculating COPQ Using Weighted Risk of Potential Failures 4.56 100
20 To Use DMEDI or to Use DMAIC? That Is the Question 4.56 68
21 Corporate Ethnography: A Way to Gather VOC 4.56 111
22 Building a Sound Data Collection Plan 4.55 67
23 4.55 22
24 Dealing with Non-normal Data: Strategies and Tools 4.54 74
25 Three Romeos And A Juliet - An Early Brush With DOE 4.54 361

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